Order and Payment

Order

Most of my products are made on order, therefor I don’t have a digital ordersystem. To order one or more articles, you can send me an e-mail, wilma@willewopsie.nl. Specify wich articles you like to order and, if you like, with personal adjustments or prefered colors. You can also use the digital form at the arcticle-page. I try to react as soon as possible.

Delivery time

The delivery time depends on the ordered product and the desired personalization. Because of this opportunity of personalization WILLEWOPSIE has no large inventory and mostly the articles are produced on order. This results in a delivery time form several days to several weeks.

Shipment

WILLEWOPSIE is an online store. It is therefore not possible to pick up the items at an address but are always shipped. Unless otherwise agreed, the standard shipment is provided by Postnl. Because of the risk during shipment the standard is a trackable shipping method.
The costs Postnl charges are charged on to the customer.

Payment

There are three ways to pay the order:
1. by bank transfer (by IBAN and BIC, only Europe) before shipment
2. by PayPal before shipment. The costs PayPal charges, will be charged to you, about € 2,-.
3. cash on delivery. This is only possible for orders in the Netherlands. The costs Postnl charges will be charged to you.
When we both agreed by e-mail about your order and the way of payment you will recieve an invoice. The way of payment and the shipmentcosts are calculated on this invoice.